Travellers will receive an email notification that their credit card is expiring 30 days prior to the expiration date, it is the client’s responsibility to update the billing information.
As a client, you can pull up the tour you have registered for by going to our website https://ellisontravel.com/ and choosing “Tour Login” at the very top right hand corner and selecting “Manage Account” on the drop down menu.
Enter your email address and password, click on “login” and you will now see the tour(s) you are registered for.
To edit existing payment details, click on “Payment Accounts” and then choose the green button called “edit”. If you wish to change your method of payment, click on the blue button called “create” and select either the credit card or direct deposit tab at the top to complete the information. Click on the blue button called “submit” in the bottom left hand corner when completed.
Please note this option is available to change your payment information at any time during the tour payments. For example: During the registration process you decide to enter your credit card details for the 2nd deposit amount and then for the 3rd deposit you would rather have the funds debited from your bank account.