Tour Leader Evaluation Form Tour Leader Evaluation Form Tour Leader Evaluation Form Just a note to say we enjoyed helping you plan your tour, and we hope you had an enjoyable trip. Please take a few moments to tell us all about your experience and what we can do to make your next tour even better. General Information Name of Group: * Your Name: * Email Address Comments: Destination: * Date of Departure: How did you hear about Ellison Travel & Tours? Colleague / Friend Ad Online OtherOther Please specify where you saw our ad Were your travel arrangements handled promptly and efficiently? Yes No Comments: Was your in-house Ellison Travel & Tours planner knowledgeable and helpful in making your tour a success? Excellent Good Fair Poor Comments: Tour Manager If a Tour Manager accompanied your group, based on the information provided to you in the document "What is the Role of your Tour Manager", did the tour manager meet your expectations? Yes No Communication Excellent Good Fair Poor Preparation Excellent Good Fair Poor Interaction with yourself and other passengers Excellent Good Fair Poor Comments: Coach Comapny Name of Coach Company: Name of Driver: Were the arrangements satisfactory? Excellent Good Fair Poor Was the coach in good condition? Excellent Good Fair Poor Was your driver friendly and courteous? Excellent Good Fair Poor Comments: plus 3 Add Another Coach Company minus3 Remove Airline(s) If applicable to your tour Name of Airline: Did the aircraft depart on time? Yes No Did it arrive on time? Yes No The in-flight service was: Excellent Good Fair Poor Comments: plus 3 Add Another Airline minus3 Remove Hotel Name of Hotel: The accommodation was: Excellent Good Fair Poor The service was: Excellent Good Fair Poor The food was: Excellent Good Fair Poor plus 3 Add another hotel minus3 Remove Attractions / Educational Aspects Please rate things such as theatre, concert, language experience, etc. (overall impressions) Attraction / Educational Aspect Rate Excellent Good Fair Poor plus 3 Add an attraction or educational aspect minus3 Remove Was this a Music tour? Yes No Section *Did you know? We are always looking for appreciative audiences, joint concerts and opportunities for our groups to perform worldwide. Would you be interested in being contacted to host a performance or joint concert at your school or local community venue? Yes No Please rate your Performance and / or Festivals: Performance or Festival: Rate Excellent Good Fair Poor Comments plus 3 Add a performance or festival minus3 Remove Restaurants Restaurant Name: Rate Excellent Good Fair Poor plus 3 Add a restaurant minus3 Remove Final Tour Questions Did you enjoy the destination? Yes No Comments: Do you consider this tour good value for your money? Yes No Comments: What did you enjoy most about your tours? How would you rate the effectiveness of the tour documents provided to you by our office? Excellent Good Fair Poor Comments: What changes if any, would you make? Do you have any future travel plans? Yes No Where and when? Overall comments on your tour and its planning: Would you use Ellison Travel & Tours for future travel arrangements? Yes No May we use your comments for marketing purposes? Yes No Don't forget to let your students know about the scholarship opportunity with Ellison Travel & Tours Go to https://ellisontravel.com/scholarships/ If you are human, leave this field blank. Submit
